Free
$0forever
Everything you need to chat with visitors.
50 / mo message credits
- Live chat widget
- Visitor tracking
- 50 message credits
- 1 AI agent
- Website training (10 pages)
- Basic widget customization
- Email notifications
- 1 team member
Pricing
Start free. Scale when AI is carrying real support volume.
Every plan includes the AckReply widget, AI agent setup, visitor messaging, and a path into the full team inbox.
Basic
$28per month
For small businesses and solo founders.
1,000 / mo message credits
- 1,000 message credits
- 3 AI agents
- Unlimited website training
- Full widget customization
- Visitor tracking and profiles
- Lead capture
- Smartest AI models
- 2 team members
Pro
$88per month
For growing teams who need more control.
4,000 / mo message credits
- 4,000 message credits
- 10 AI agents
- Everything in Basic
- Team inbox (5 seats)
- Slack integration
- AI tone customization
- Analytics dashboard
- REST API and webhooks
- CSAT collection
Business
$288per month
For agencies and teams building for clients.
15,000 / mo message credits
- 15,000 message credits
- Unlimited AI agents
- Everything in Pro
- 10 team seats
- Multiple websites
- Role-based access control
- Custom AI configuration
- Priority support
What changes by plan
More credits, more agents, more control.
MessagingMessage history, tags, assignments, CSAT, and inbox collaboration.
AI capabilitiesMore agents, larger training sources, custom tone, and analytics.
Team operationsSeats, role-based access, multiple websites, priority support, and API/webhooks.
App handoff
Choose a plan inside the product app.
Pricing CTAs route to app.ackreply.com so account creation, checkout, and workspace setup stay in the React app.