Documentation

Widget Customization

Customize the look, behavior, and greeting of your AckReply widget.

window.AckReplySettings = {
  workspaceId: 'YOUR_WORKSPACE_ID',
  position: 'bottom-right',
  color: '#6366f1',
  greeting: 'Hi! How can we help?'
};

Options

Configure position, primary color, greeting copy, visitor identification, and more from the app.

Workspace setup, AI training, widget settings, billing, and inbox workflows live in the app.